Frequently Asked Questions
Everything you need to know about your Cardo Systems experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do Cardo products come with a warranty?
Yes, all our communication systems include a standard 2-year warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm.
How do I update the firmware on my device?
You can update your device wirelessly via the Cardo Connect app or by connecting it to your computer and using the Cardo Update tool.
Are Cardo systems compatible with other brands?
Yes, our devices feature Universal Connectivity, allowing them to pair with most Bluetooth headsets from other major manufacturers.